SECURITY

We understand that our customers store sensitive information, like the phone numbers for their clients, in Appointment Reminder. We take appropriate steps to secure your information. These include:

 

  • Encrypting all information transmitted between your computers and our computers, in the same fashion that e.g. banks use to protect customer account information.
  • Following industry standard practices to secure our servers. These include routinely updating the software installed on our servers, physically protecting access to them, restricting access by password and other technological countermeasures, etc.
  • Restricting access to your data to our employees and third-party partners who absolutely need that access to provide service to you. See our privacy policy and terms of service for details on this.
  • Employing professionals who are cognizant of security issues, both internally and as external consultants.

 

If you have any questions about our security measures or whether they are adequate for your envisioned use of Appointment Reminder, please feel free to email us at support@appointmentreminder.org . We have more technical detail available for customers who require it, which can be disclosed under a mutual non-disclosure agreement.

 

Appointment Reminder is grateful for the contributions to software security made by security researchers in our industry. If you believe you have discovered a security vulnerability in Appointment Reminder, please contact our founder Graphite Systems LLC directly at owner@appointmentreminder.org — you will have his full and immediate attention. You may use the following PGP key:

 

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